Fees, payments, refunds and cancellations

Free of charge

All clients receive a minimum fifteen minute phone call. This call enables you to find out more about working with me and provides me with an opportunity to make an initial assessment to determine if I will be able to help you.

Fees

COUNSELLING AND PSYCHOTHERAPY

£75
first session lasting seventy five minutes - includes contracting, assessment and collaboratively identifying your aims - where you want your therapy journey to take you.

£250 per month
four sessions lasting a full hour.

 

THERAPEUTIC COACHING PROGRAMMES

£1,200

 

COACHING

£500
per initial six session commitment and then:

£80
per further individual session

 

MENTORING FOR PRIVATE PRACTICE

£250
per one-off two and a half hour session including pre-session worksheet and follow up guides with the option to arrange additional sessions at an individually negotiated rate.

Payments

I ask for payments to be made in advance either by bank transfer or direct debit into my UK business bank account. I provide invoices and receipts on request.

Refunds

If for any reason you change your mind:

  • Mid-month for counselling or psychotherapy, I guarantee to refund by bank transfer, any unallocated balance outstanding in your account, subject to my cancellation policy and an administration charge.
  • Before completion of a programme for therapeutic coaching, I guarantee to refund by bank transfer, £400 per full month which remains outstanding, subject to my cancellation policy and an administration charge.
  • Before completion of initial coaching commitment, I guarantee to refund by bank transfer, any unallocated balance outstanding in your account, subject to my cancellation policy and an administration charge.
  • Before the sending of the pre-session worksheets and attending the professional private practice mentorship session, I guarantee to refund by bank transfer, your full fee subject to my cancellation policy and an administration charge.

Cancellation policy

After we have agreed on times and dates when we will meet and I have received your payment, your sessions are secured in my diary and I have committed my time for the fulfilment of our scheduled sessions. If for any reason you need to cancel a session I request that you inform me so that I know I do not need to feel concerned for your welfare, plus you will not receive unnecessary messages. Without seven days' notice cancelled sessions are charged and not routinely refunded.

If you decide to terminate our work I require seven days' notice to cancel your session.

If I cancel, your missed session will be rearranged, added to the end of our time working together, or an equivalent amount refunded.